A standard psychological therapy session is scheduled for 55 minutes.
- Our clinical psychologists charge $435 for an initial consultation (90 minutes) and $290 per subsequent session (55 minutes).
- Our general psychologists and clinical psychology registrars charge $390 for an initial consultation (90 minutes) and $260 per subsequent session (55 minutes).
All fees are subject to annual review and increment on 1st July each year. Fees are charged for reports and letters and for any correspondence that is required by external parties.
Please see our cancellation policy below, as fees are charged in the event of cancellations or appointments that have been scheduled but not attended.
Medicare Rebate and a Mental Health Care Plan
Medicare rebates are available for those who have a Mental Health Care Plan. To obtain a Mental Health Care Plan you will need to visit your GP or medical specialist (Paediatrician or Psychiatrist). A Mental Health Care Plan allows for up to 10 individual therapy sessions and up to 10 group sessions per calendar year. A review from your GP or medical specialist is required after 6 sessions, this will then allow you to access the next 4 sessions.
For more information please visit this site: www.psychology.org.au/for-the-public/Medicare-rebates-psychological-services
If you have high annual healthcare costs, you should be aware that the out-of-pocket gap counts toward the Medicare safety net.
We are able to offer Medicare easy claims, meaning that this rebate will be directed into your account on the day of your session. Medicare usually makes these transfers immediately, but they can take up to 48 hours to be processed by your bank.
The Medicare rebate for seeing a clinical psychologist is $145.25 per individual session.
The Medicare rebate for seeing a general psychologist or a clinical psychology registrar is $98.95 per individual session.
Medicare introduced telehealth items during the COVID-19 pandemic, which have now been made permanent. This means that you can request a telehealth appointment at any time, and still receive a Medicare rebate.
Private Health Insurance Rebates
Please contact your insurance provider for information as to whether your policy covers for psychological therapy, and ask about the rebates (and rules) that may apply.
NDIS
Our psychologists are not registered providers with the NDIS but can accept NDIS clients who self-manage their funds.
Financial Distress
For clients experiencing financial hardship or distress, it may be possible to reduce the fee’s charged. Please discuss this directly with your psychologist prior to your initial appointment.
GST
Please note that psychological therapy services are exempt from GST.
All psychological services provided for a third party (e.g. meetings, report writing, supervision) attract GST (10%) and no rebates can be claimed (e.g. private health, Medicare Better Access Care Plans).
Cancellation Policy:
Our policy in relation to cancellation or late rescheduling of appointments is very important to know. Rescheduling an appointment with less than 48 hours notice is considered a cancellation, and therefore our cancellation policy applies. Understanding our cancellation policy will ensure that you can avoid cancellation fees.
We require at least 48 hours’ notice to reschedule or cancel a session without you incurring any fees. For appointments on Monday, we need to know before 9am on the Friday before if you want to cancel or reschedule your appointment. This allows us to offer the allocated time to another client or family who may be on a cancellation list, or who may be on a waiting list for an appointment.
- Cancellations within 24-48 hours, or between 9am and 5pm the Friday before a Monday appointment, will incur a $145 fee.
- Cancellations with less than 24 hours notice, or after 5pm the Friday before a Monday appointment, (or non-attendance at a scheduled appointment) will incur the full fee of the appointment.
Our cancellation policy and fees are in place because when appointments are booked, the appointment time is reserved especially for you or your family. If we are able to rebook the appointment space, a cancellation fee is not charged.
To cancel or reschedule an appointment, you may email us at any time, even after hours.
Email: info@themoorecentre.com.au
We will return your email as soon as possible.